SafePal Extension – Wallet Recovery Guide & Support

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Safepal wallet browser extension setup guide and features

Safepal Wallet Browser Extension Installation Guide and Feature Overview
<br>Install the Safepal Wallet extension directly from the official Chrome Web Store or Safepal website to ensure you get the legitimate software. This first step protects you from phishing attempts and fake extensions that could compromise your assets. The installation takes under a minute, and you’ll see the distinctive Safepal ‘S’ icon appear in your browser’s toolbar, ready for setup.<br>
<br>Click the new icon and choose to create a new wallet or import an existing one. For a new wallet, the extension will generate a 12-word mnemonic seed phrase. Write this phrase down on paper and store it securely; this phrase is your master key. The software will then ask you to confirm the phrase sequence, a critical check to prevent errors. Your wallet remains empty until you deposit assets into your generated addresses.<br>
<br>Once set up, the extension provides a clear dashboard showing your portfolio balance across multiple blockchains. You can manage tokens on over 30 networks, including Ethereum, BNB Chain, and Polygon, without switching interfaces. Sending assets requires just the recipient’s address, with network selection and gas fee estimation handled automatically. For receiving, a simple click reveals your address and a QR code for easy transfers from mobile apps.<br>
<br>A core feature is the integrated swap function. You can exchange tokens directly within the extension, aggregating rates from various decentralized exchanges to find you a good price. Each transaction requires your manual confirmation, providing a security checkpoint. The extension also supports connections to decentralized applications (dApps); visiting a site like a lending protocol or NFT marketplace will trigger a prompt, allowing you to interact securely while keeping custody of your funds.<br>
<br>Regularly use the built-in security settings to review connected sites and adjust transaction approval preferences. The extension does not hold your private keys; they are encrypted locally on your device. This design means you are responsible for your seed phrase’s safety, but it also eliminates the risk of a centralized server breach. Your browser becomes a secure gateway to decentralized finance, with your control maintained at every step.<br>
Installing the Extension and Creating Your First Wallet
<br>Open your browser and visit the official Chrome Web Store. Search for “SafePal” and confirm the developer is listed as “SafePal Official” before you proceed. Click the ‘Add to Chrome’ button and confirm the installation in the pop-up dialog. The SafePal icon will appear in your browser’s toolbar once the process finishes.<br>
<br>Click the new SafePal icon to launch the extension. You will see two clear options: ‘Create Wallet’ and ‘Import Wallet’. Since this is your first time, select ‘Create Wallet’. The software will then generate your unique, 12-word Secret Recovery Phrase.<br>
<br>This phrase is the master key to your funds. Write down each word in the exact order shown, using a pen and paper. Store this physical copy in a secure location, away from digital cameras and internet-connected devices.<br>

Never share these words with anyone.
SafePal support will never ask for them.
Losing this phrase means losing access to your assets permanently.

<br>After recording the phrase, you will be asked to verify it by selecting the words in the correct sequence. This step ensures you have a proper backup. Next, establish a strong password specifically for this browser extension. This password protects access to the extension on your current device.<br>
<br>Your wallet is now active. The main dashboard will display your total asset balance. To receive your first deposit, click the ‘Receive’ button. You will see your wallet address–a long string of characters–and a QR code. You can share this address with a sender or use it to transfer funds from another wallet you own.<br>
<br>For an added layer of security, connect your SafePal hardware wallet to the extension. Click the settings menu, choose ‘Connect Wallet’, and follow the on-screen instructions to pair your devices. This setup keeps your private keys offline while using the extension’s browser interface for transactions.<br>
Connecting to Decentralized Applications and Managing Daily Transactions
<br>Open your SafePal extension and click the ‘Discover’ icon to access the integrated DApp browser, a curated list of verified applications.<br>
<br>Before connecting, verify the website URL matches the official project domain to avoid phishing attempts. The extension will display a connection request when you click ‘Connect Wallet’ on a DApp; review the permissions and confirm.<br>
<br>For token swaps, use the built-in swap feature. It aggregates rates from multiple decentralized exchanges to find you a better price. Always check the network fee (gas) estimation before confirming a transaction.<br>
<br>You can adjust transaction speed and cost directly in the confirmation pop-up. For routine transfers, the ‘Standard’ setting works. If a transaction seems stuck, use the ‘Speed Up’ option directly from your transaction history within the extension.<br>
<br>Regularly review connected sites by clicking the extension icon, selecting ‘Connected Sites,’ and revoking access for applications you no longer use. This simple step enhances your account security.<br>
<br>For recurring transactions, like paying for a service, the transaction history and bookmark function help you track and quickly return to frequently used DApps. Bookmark your most-used DeFi and NFT platforms for one-click access later.<br>
Configuring Security Options and Backup Methods
<br>Set a strong, unique password for your SafePal extension that you don’t use elsewhere. This password encrypts your local data and is required every time you unlock the extension.<br>
<br>Activate the Auto-Lock Timer in the security settings. Choose a short interval, like one minute, to ensure the extension locks quickly if you step away. You’ll need your password to access it again.<br>
<br>Your 12-word Secret Recovery Phrase is the master key to your funds. Write these words down in the exact order on the provided backup card. Store this card physically in a secure place, like a safe. Never save it as a digital file, screenshot, or email.<br>
<br>For added protection, consider splitting your phrase. Write the first 6 words in one secure location and the last 6 in another. This prevents a single point of failure if one backup is found.<br>
<br>Verify your backup is correct. In the extension, use the “Verify Phrase” feature. You’ll be asked to re-enter your words. This step confirms you recorded them accurately and can restore access.<br>
<br>Treat any request for your Secret Recovery Phrase as a scam. The SafePal team will never ask for it. Be cautious of fake support websites and browser pop-ups mimicking the extension.<br>
<br>Regularly check the connected devices list within the extension. If you see an unfamiliar session, revoke its access immediately. This helps maintain control over your wallet’s active connections.<br>
Q&A:
I downloaded the Safepal extension but the setup screen is asking for a “Secret Recovery Phrase” or “Private Key”. I don’t have a wallet yet. How do I create a new one?
<br>You need to choose the “Create Wallet” option, not the “Import Wallet” option. When you first open the extension, it should present you with both choices. Click “Create Wallet.” The software will then generate a new, unique 12-word Secret Recovery Phrase for you. You must write this phrase down on paper in the exact order it appears and store it securely. This phrase is the only way to recover your funds if you lose access. After confirming you’ve saved it, you’ll set a strong password for the extension itself. This password encrypts your wallet data on that specific browser and device.<br>
Is the Safepal browser extension safe? How does it protect my private keys compared to the hardware wallet?
<br>The extension is a software wallet, so its security model is different from the Safepal hardware wallet. In the extension, your encrypted private keys are stored on your computer’s browser storage. The main protection is your password, which decrypts this data locally. It is safe from remote attacks but vulnerable if your computer is infected with malware. The hardware wallet keeps keys completely offline on a separate device, signing transactions internally. For significant funds, the hardware wallet is strongly recommended. The extension is best for smaller amounts and daily interactions with decentralized applications.<br>
Can I use the same recovery phrase for my Safepal hardware wallet and the browser extension?
<br>Yes, you can. If you already own a Safepal S1 or other model, you can use its 12-word phrase to import your existing wallet into the browser extension. Go to the import function and enter the phrase. This will give you access to the same addresses and funds in both places. However, doing this reduces the security of your hardware wallet to the level of the software extension, as the seed is now present on an internet-connected device. A more secure practice is to create a separate, new wallet within the browser extension for different purposes.<br>
I connected the extension to a website and now I want to revoke its permissions. How do I do that?
<br>Inside the Safepal extension, find the “Connected Sites” section, often located in settings or under a connections icon. You will see a list of all decentralized applications you’ve approved. Next to each dApp name, there should be a “Disconnect” or “Revoke” button. Clicking this removes the site’s permission to interact with your wallet address. It’s a good habit to check this list periodically and disconnect from sites you no longer use to minimize potential risks.<br>
The swap feature in the extension shows a different rate than I saw on a price chart. Why is there a difference and what are the fees?
<br>The rate you see on an external chart is a market index price. The rate in the swap function includes several factors that change the final cost. These are the liquidity provider fee, the network gas fee for the transaction, and a possible spread from the aggregator sourcing the trade. The extension pulls rates from multiple decentralized exchanges to find a good price, but all these costs are bundled into the final quote. Always review the detailed breakdown screen before confirming a swap, which shows the estimated network fee and the minimum amount you will receive.<br>

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